filters
State:
Show
City:
Show
Product:
Show

Scotts in Collingswood, New Jersey - Does not work

1.0
Details
Scotts - Does not work
Scotts - Does not work
Scotts for 14 years Scotts nothing but weeds. started out with sod now weeds did all 4 steps I'm done will not buy again
View full review
Review
#1608897 Review #1608897 is a subjective opinion of poster.
Product
Scotts Fertilizer
Reason of review
Not as described/ advertised
Loss
$3000
Preferred solution
Will not buy again

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scotts - DONT BUY WASTE OF MONEY

1.0
Details
after using there products for over 15 years I had 1 complaint about there products they said mail us slip and we will refund you its a FRAUD you send all that information in they call you looking for more info and keep putting you on hold 53mins:16secs they tell me call this number and that number I said im calling the number you sent me in your email they said nope we would have sent you that number I will never buy there over priced *** again they don't care about customers and by the looks of there reviews and complaints they never will
View full review
Review
#1705107 Review #1705107 is a subjective opinion of poster.
Product
Scotts Fertilizer
Pros
  • Bums
Cons
  • Person i spoke with was clueless
  • Trying to get manager to resolve proplem
Reason of review
Warranty issue
Loss
$500
Preferred solution
Full refund
Tags
  • Fraud Buyer Beware Please Read
1.0
Details
Bought the deluxe spreader at Lowes and away I went broadcasting fertilizer. Much to my surprise days later I had dead spots in my yard. After examination I went to the spreader and noticed the plastic wheels have spokes on the inner side and when the spreader throws...
View full review
Review
#1694536 Review #1694536 is a subjective opinion of poster.
Pros
  • Products
Cons
  • Bunch
  • Entire experience
Reason of review
Bad quality
Loss
$59
Preferred solution
Refund or free replacement with model that does not have the spoke wheels that hold fertilizer

Scotts in Olathe, Kansas - Additional product in potting soil bag

3.0
Details
Scotts - Additional product in potting soil bag
Opened a new bag of Scott’s potting soil. Immediately pulled out a rather large rock. This is discerning and makes me wonder how this could have been overlooked. I’m used to seeing rocks and wood chips but a rock this size??
View full review
Review
#1564577 Review #1564577 is a subjective opinion of poster.
Product
Scotts Potting Soil
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Scotts - Elite spreader

4.4
Details
I, called Scott's number & got right to the point, My problem was resolved in 7 mins.... I think that was fast.. Know exactly what I needed.. I truly believe in scotts products
View full review
Review
#1644814 Review #1644814 is a subjective opinion of poster.
Service
Scotts Customer Care
Pros
  • Dual rotary
Cons
  • Plastic rotary
Reason of review
Reliable warranty

Clumps of mold inside Scotts Sun & Shade Seed Mix

3.1
Details
Purchased Scotts Sun & Shade Seed Mix 20lb bag from Home Depot in Nanuet, NY in September 2019. Poured entire bag into a large container and a huge coffee-can sized clump of moldy seeds fell out from the bottom with some still stuck to bottom of bag. I called customer support and sent in a claim for full refund. Will see if they honor their "No Quibble satisfaction Guarantee". Next day I purchased the same product but in a different 40lb size bag and followed the instructions with one inch of topsoil and watered twice a day. My guess is the seed mix produced 60-70 percent germination with some spots almost bare. I could see a good portion of seeds on the surface that were inactive after three weeks. Not happy with this product. Steve NY
View full review
Review
#1673149 Review #1673149 is a subjective opinion of poster.
5.0
Details

Update by user Sep 05

Too bad this pissed consumer sent me the WRONG PROFILE! Get it together!

Update by user Sep 05

This company is AWESOME. They opened a ticket and I sent my receipt to them and they 100% refunded me!

I give them a 10/10! Great communication!

Original review posted by user Aug 06

Robert I customer service rep was awesome.
View full review
Review
#1614516 Review #1614516 is a subjective opinion of poster.
Pros
  • Products
Reason of review
Bad quality
Loss
$75
Preferred solution
Full refund
Tags
  • Great Company
2.3
Details

Update by user Jun 09, 2018

I chose not to cut the trigger off this 2 month old unit, package it. Send it at my own expense and wait a minumum of 3 weeks for my refund.

I repaired the unit myself.

The drive axel was not connected to the fertilizer spreader wheel. When the wheels of the unit...

View full review
1 comment
Anonymous
#1670601

We also bought a top of the line Scott’s fertilizer spreader. Ours also broke and because of what you went through with Scott’s we will not attract money back guarantee.

What we will do is not buy any further Scott’s product anymore but we will spread the word about Scott’s. POS

Review
#1252650 Review #1252650 is a subjective opinion of poster.
Product
Scotts Spreader
Pros
  • Double spreader concept
Cons
  • Fact that it broke after 4 uses in 4 months
Reason of review
Bad quality
Loss
$200
Preferred solution
Your bad quality. I'm supposed to spend hours fixing your problem. Send product and refund. Immediately.

Scotts in Lancaster, New York - Terrible

2.6
Details
First time complaining in 30 years. Bought 20 bags of black mulch and the color didn't even last a month. Had to pay my landscaper again to take it all out and put another product down. I will never use there mulch again
View full review
Review
#1578758 Review #1578758 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$176
Preferred solution
Bought another brand

Contact Scotts Customer Service

Mailing Address:
Scotts Miracle-Gro, Attn: Consumer Services
14111 Scottslawn Road
Marysville, Ohio 43041
United States
Phone:
(888) 270-3714
All Scotts Contacts

Scotts Products and Services Reviews

Compare Scotts to

TruGreen
TruGreen
1747 reviews
1.4
Compare
1.7
Details
I purchased a large package of the Scotts EZ Seed to take care of patches in my lawn. I aeriated, rough up the surface, de-thached and added Scotts soil to the surface. Growing conditions in Northern California were perfect with no flooding, freezing or heat to create...
View full review
1 comment
Anonymous
#1684367

I also have the same problem except I live in the Northeast and invested in Scotts northeast blends and tried 3 X to plant grass in perfect conditions -raked and loosened the soil added scotts lawn soil planted the grass covered with a light lay of chopped hay and nothing grew-I did have the blue dust coating all over me and even inhaled some of it which made me quite ill for about a month. I reached out to them with no help or refund.I spent over 100.

on grass see and soil.

In addition I purchased some soil to fill in some low areas in my backyard and it smelled of sewage and looked like it was taken from a toilet. I thought Scotts was a responsible brand-never again!

Review
#1524411 Review #1524411 is a subjective opinion of poster.
Product
Scotts Lawn Repair Mix
Cons
  • Person i spoke with was clueless
Reason of review
Bad quality
Loss
$60
Preferred solution
Let the company propose a solution